Okay, I admit I don’t know anything about computers. So when my laptop told me to install the service pack 2 update, I dutifully followed the instructions. Next thing you know I couldn’t get past some weird screen that told me to click here or there under certain circumstances only to find myself in an endless loop. I turned the computer off and came home. Turned it back on and managed to get the safe mode operating, so I’ve now spent the last four hours copying files to my desktop. Who knows what will happen when I turn it off again.
When I looked at the disks that came with the computer, all I could find is a disk that restores the original program files and will, evidently, erase everything else. Alas, alack, and woe is me….